Find all the answers to your questions here!
Frequently Asked Questions
Do you have a question about the Albert Heijn deal via Valk Deals? On this page, we’ve listed the most frequently asked questions for you, so you can quickly find the information you need.If your question concerns hotel facilities or specific requests, please feel free to contact one of our hotels directly!
How does the Albert Heijn promotion via Valk Deals work?
You can book a hotel stay with a 30% discount via www.valkdeals.nl/en/ah-deal. The discount percentage and breakfast are already included in the price.
How can I book an overnight stay with the Albert Heijn deal?
On www.valkdeals.nl/en/ah-deal you will find all participating hotels and their corresponding prices. Click on the "Book directly" button and follow the indicated steps to complete your reservation.
What is included in the deal?
With a booking through the Albert Heijn deal, you can reserve a hotel stay at a Van der Valk hotel of your choice, including a comprehensive breakfast for 2 people.
For which hotels is the discount valid?
An overview of all participating hotels and starting prices can be found at www.valkdeals.nl/en/ah-deal
Can I change or cancel my reservation?
Reservations cannot be changed, but you can cancel free of charge until 12:00 noon on the day before arrival.
How long does the deal run for?
The deal can be booked between October 31, 2025, and November 30, 2025, for stays between December 1, 2025, and August 31, 2026, subject to availability.
Do I need a promotional code to book?
For booking the Albert Heijn promotion, you will need no action code. You're all set. The discount will be automatically applied during the booking process.
Can I book multiple rooms at the same time?
You can book a maximum of 5 rooms per person per hotel, subject to availability. For bookings of more than 5 rooms per person, the hotel reserves the right to apply the regular rate for the additional rooms.
Are there any limitations or exceptions?
The offer is subject to availability and may vary per hotel. Select the desired date in the booking process to see immediately if rooms are available.
Who can I contact in case of questions?
If you have any questions about your booking or stay, you can directly contact the relevant hotel. For questions about Albert Heijn or the Voordeelshop, you can contact the customer service of Albert Heijn. If you have questions about Van der Valk, the promotion, or general information, you can email albertheijn@valkservices.nl.
Are there any terms and conditions applicable to this deal?
Yes, the Albert Heijn deal is subject to terms and conditions. You can find them at this page.
Why am I not entitled to Valk Loyal points?
This promotion is excluded from participation in the Valk Loyal program. This means that you will not receive loyalty points or Loyal benefits for bookings made through this promotion. Valk Loyal benefits are only applicable for reservations made directly through valk.com or the Van der Valk website.